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Autopilot is an intelligent sleep system that helps you sleep better and better each night by continuously learning from your sleep history, personal preferences and external factors.

Your sleep journey is unique and the Autopilot’s features work in harmony to give you the best sleep experience possible, every night. It learns about your preferences, your health and sleep habits and makes automatic temperature adjustments to improve your sleep over time. It also delivers on-going insights about your sleep to show how you’ve been progressing as well as tips to continue improving your sleep fitness.

Autopilot is required for the first 12 months (cancel any time), and covers two separate users per Pod.

A membership is required for the first 12 months, and the cost covers two separate users per Pod.

The membership is what turns your Pod into an intelligent sleep system with features such as 

This personalizes the temperature of each side of the bed based on each individual’s sleep schedule, sleep phases, comfort preferences, and environmental conditions.

vibration & thermal alarm, sleep & health reports

If for any reason you are not happy with the Pod, you can return it within 30 days of delivery and we will fully refund both your Pod and membership purchases.

The Pod is a product designed to be slept on every night – and designed to last. We stand behind our product with a 2-year limited warranty, meaning if you have any issues or problems, our team will replace your Pod device as long as you purchased directly through Eight Sleep and have an active membership. (

For up to 5 years following your initial purchase date, we will replace your Pod device as long as you purchased directly through Eight Sleep and are an active Enhanced member (

If you already have an existing Pod you do not need to pay for another subscription. You can purchase a new Pod through the member shop in the Eight Sleep app or contact us at 

Designed to fit between your current bed frame and your mattress, the Base does not replace your current setup. It is compatible with slatted and platform bed frames and foundations.

If you need extra support for your bed frame, you can add the optional leg kit to the Base for a more supportive setup. You can also use the optional leg kit to use the Base in place of a bed frame.

FAQs

To maintain your Pod operating at its best and within warranty, we suggest the use of the maintenance insert. Before shipping to your home, your Pod was already pre-conditioned with a treatment that includes the maintenance solution, to ensure optimal performance for the next 6 months. There is no need to remove the current insert, adjust it, or add any other liquids other than water into the tank. Within 6 months of installation, you will receive your first delivery of a new maintenance insert and instructions on installing it.

The solution’s active ingredients include benzalkonium chloride to keep the water clean and avoid performance issues.

The maintenance insert is a new feature available only on Pod 4 and Pod 4 Ultra units. Older Pods do not include an interchangeable insert and are not compatible with the new maintenance inserts. Only owners of these models with active Autopilot memberships will receive the maintenance inserts.

If you choose not to swap in your new inserts, your Pod could experience issues if any component degrades over time. This can cause a reduction in performance for temperature regulation and other features.

Locate the maintenance insert on the Cover’s water cord.

Press the button to remove your current insert. It is normal to see a few drops of water when removing.

Remove your new insert from the box and slide the cap off.

Insert your new insert into the adapter section of your Cover’s water cord.

In the near future, you’ll be able to purchase maintenance inserts in the Member Shop to keep your hardware at peak performance without Autopilot.

All of your existing Eight Sleep data and preferences will be saved with your current Eight Sleep account.

Yes - you can purchase more than one upgrade bundle, but they will not include the mattress or encasement. Contact our Sleep Pros to purchase.

With your purchase of a Pod 3 you will receive a new warranty that kicks off with this new product purchase. The warranty for Pod 3 is of 2 years (Active Grid and Hub only).

'If you are currently financing a Pod, your financing payments will continue separately of your upgrade. If you choose to finance your Pod Upgrade, then you will need to take out a new loan separately.

No, you do not need another membership if you own more than one Pod. You can simply add your new Pod to your same Eight Sleep app account with Multi-Pod support.

Simply select the size you are looking for and you will be able to install on your current size mattress.

Yes, you can install your current Pod in another room and control it with Multi-Pod support from your same Eight Sleep app account.

The Air Pillow King

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